We have a customer that calls our pharmacy every day as soon as it opens. She talks to one of us for at least thirty minutes. She is a very nice lady, but her timing is really bad! When the pharmacy first opens it is slammed with customers wanting to pick up the prescriptions that they called in for refills overnight. No one worked overnight, so the opening crew needs to hustle and fill them all as soon as possible.
Well, today we received a huge gift basket full of fruit, crackers, cake and snack foods delivered to us. The card said it was from the lady who calls us every morning, thank us for our patience! Wasn’t that nice of her! I think accepting it is a violation of the company’s policies, but I’m not the one the basket was addressed to, and I’m not the one who accepted it, so I won’t get in trouble. It would be interesting to see if anyone DOES get in trouble for it!
